ChakraHQ APIs
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  1. Process
  • API Keys
  • Response Format
  • Whatsapp
    • Inbound Events Webhook
    • How to figure out pluginId and whatsappPhoneNumberId
    • Pass Through APIs
      • WhatsApp Messages API (pass-through)
      • Send WhatsApp session message
      • Create WhatsApp Message Template (pass-through)
      • List WhatsApp Message Templates (pass-through)
      • Update WhatsApp Message Template (pass-through)
      • Fetch Whatsapp Media API
      • Show Whatsapp Media Attachments API
    • Send Whatsapp Template Message For Process
      POST
    • Send Whatsapp Template Message For A Phone Number
      POST
    • Upload Public Media
      POST
    • Show Whatsapp Media API
      GET
    • Create a lead
      POST
    • List previous messages for a phone number
      POST
  • Platform
    • Process
      • Fetch Process By Id
        GET
      • List Processes
        POST
      • Create Process
        POST
      • Update Process
        PUT
      • Update Process By Primary Key
        PUT
      • Delete Process
        DELETE
      • Delete Process By Primary Key Value
        DELETE
      • Bulk Create Process API
        POST
      • Bulk Update Process API
        PATCH
    • Task
      • Create Task API
    • User
      • List Users API
      • List Users API (V2)
      • Fetch User API
      • Fetch User API (V2)
      • Update User API
    • Photo
      • Fetch Photo API
      • Upload Photo API
      • Upload Photo API With Id
    • Background Job
      • Fetch Background Job
      • Fetch Background Job Entries API
    • Fetch Config
      GET
  1. Process

List Processes

Developing
POST
https://api.chakrahq.com/v1/ext/procedure/{procedureShortId}/list
This API allow you to query and list processes. Examples of a process are models like: Lead, Ticket, FieldVisit.
The where field follows the following format

Query Object#

Following is the type of the where query object
type Query = {
  [key: string]: QueryRHS;
  or?: Query[];
  and?: Query[];
};

type QueryRHS = Record<Operator, any> | string | number | string[] | number[];
type Operator = "=" | "!=" | ">" | ">=" | "<" | "<=";
Query keys can be supported process root fields and process attribute shortIds.
Supported root fields are
fieldnotes
statuscan be one of OPEN, COMPLETED or CANCELLED
statea state short id
createdAtquery by the process createdAt field - should be an ISO timestamp
assignedToquery by the assignedTo field - has to be a username

Request

Authorization
Provide your bearer token in the
Authorization
header when making requests to protected resources.
Example:
Authorization: Bearer ********************
Path Params

Body Params application/json

Example
{
  "where": {
    "status": "OPEN",
    "state": "NEW",
    "createdAt": {
      ">": "2023-09-01T06:27:30+05:30",
      "<": "2023-09-10T06:27:30+05:30",
    },
    "or": [
      "email": "test@example.com",
      "phone_number": "7701214822"
    ]
  },
  "skip": 0,
  "limit": 10
}

Request Code Samples

Shell
JavaScript
Java
Swift
Go
PHP
Python
HTTP
C
C#
Objective-C
Ruby
OCaml
Dart
R
Request Request Example
Shell
JavaScript
Java
Swift
curl --location --request POST 'https://api.chakrahq.com/v1/ext/procedure/lead/list' \
--header 'Authorization: Bearer <token>' \
--header 'Content-Type: application/json' \
--data-raw '{
  "where": {
    "status": "OPEN",
    "state": "NEW",
    "createdAt": {
      ">": "2023-09-01T06:27:30+05:30",
      "<": "2023-09-10T06:27:30+05:30",
    },
    "or": [
      "email": "test@example.com",
      "phone_number": "7701214822"
    ]
  },
  "skip": 0,
  "limit": 10
}'

Responses

🟢200Success
application/json
Body

Example
{
    "_data": [
        {
            "id": "2251bda3-844b-49e9-9663-cbb15d1ca01b",
            "createdAt": "2023-07-07T10:39:12+05:30",
            "updatedAt": "2024-09-25T16:33:15+05:30",
            "data": {
                "phone_number": "+919632115588",
                "lead_id": "LEAD-000375"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "chakrabot.paisapay@chakrahq.com",
            "entity": "customer",
            "record": "11a861de-08b8-443b-b0ab-2b9fc168519e",
            "state": "NEW",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-07T10:39:48+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "scripted_score": 25,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-07-07T10:39:12+05:30",
            "lastAssignedAt": "2023-07-07T10:39:12+05:30",
            "origin": null,
            "originId": null,
            "originRunId": null,
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "previousAssignedAt": "2023-07-07T10:39:12+05:30",
            "skills": {},
            "stateChangedAt": 1727262195090,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "1452b021-a77f-4cde-8287-eccb10995b55",
            "createdAt": "2023-05-31T11:19:28+05:30",
            "updatedAt": "2023-07-06T23:50:52+05:30",
            "data": {
                "phone_number": "+917856949078",
                "lead_id": "LEAD-000358"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "chakrabot.paisapay@chakrahq.com",
            "entity": "customer",
            "record": "4854e367-25e7-43ee-a1ab-f23b68a3cd55",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:50:52+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-05-31T11:19:28+05:30",
            "lastAssignedAt": "2023-05-31T11:19:28+05:30",
            "origin": null,
            "originId": null,
            "originRunId": null,
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": null,
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "bdf03cb3-dcfc-418a-bcd5-71e420cc57a5",
            "createdAt": "2023-05-19T11:53:15+05:30",
            "updatedAt": "2023-07-06T23:56:04+05:30",
            "data": {
                "customer_name": "Parived",
                "city": "Bangalore",
                "phone_number": "+919900990099",
                "lead_id": "LEAD-000352"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "chakrabot.paisapay@chakrahq.com",
            "entity": "customer",
            "record": "8db19147-ca8c-415e-9b02-3128386c3384",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:56:04+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-05-19T11:53:15+05:30",
            "lastAssignedAt": "2023-05-19T11:53:15+05:30",
            "origin": null,
            "originId": null,
            "originRunId": null,
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": {
                "c3ca87fa-96bb-4654-a929-95a15edf1eea": "b8003ccf-5104-4494-bcf6-2f0cadac3f76"
            },
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "bcac46cc-6332-435c-af2d-4d9b004593ed",
            "createdAt": "2023-04-14T15:43:00+05:30",
            "updatedAt": "2023-07-06T23:50:53+05:30",
            "data": {
                "phone_number": "+919632115588",
                "call_outcome": "Not Connected",
                "lead_id": "LEAD-000333"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "paisapay.test.is.demo1@chakrahq.com",
            "entity": "customer",
            "record": "0c7a9aad-e114-4bc7-9fd5-521bc0f0ce0d",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:50:53+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-04-14T15:43:00+05:30",
            "lastAssignedAt": "2023-04-14T15:43:00+05:30",
            "origin": "INBOUND_CALL",
            "originId": null,
            "originRunId": "7525d53c-8262-4552-9b2c-a1700c8341ac",
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": null,
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "131e495a-f9a7-4c34-aa61-68a3e8a81dda",
            "createdAt": "2023-04-14T15:42:43+05:30",
            "updatedAt": "2023-07-06T23:50:53+05:30",
            "data": {
                "city": "Bangalore",
                "phone_number": "+919632115588",
                "lead_id": "LEAD-000332"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "paisapay.test.is.demo1@chakrahq.com",
            "entity": "customer",
            "record": "0c7a9aad-e114-4bc7-9fd5-521bc0f0ce0d",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:50:53+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-04-14T15:42:43+05:30",
            "lastAssignedAt": "2023-04-14T15:42:43+05:30",
            "origin": "INBOUND_CALL",
            "originId": null,
            "originRunId": "1b0633ba-07eb-429e-99ba-6ddcf82c86e8",
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": {
                "c3ca87fa-96bb-4654-a929-95a15edf1eea": "b8003ccf-5104-4494-bcf6-2f0cadac3f76"
            },
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "97b79367-9742-4072-86a1-b12d28564e2a",
            "createdAt": "2023-04-14T15:36:37+05:30",
            "updatedAt": "2023-07-06T23:50:53+05:30",
            "data": {
                "phone_number": "+919632115588",
                "call_outcome": "Not Connected",
                "lead_id": "LEAD-000331"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "paisapay.test.is.demo1@chakrahq.com",
            "entity": "customer",
            "record": "0c7a9aad-e114-4bc7-9fd5-521bc0f0ce0d",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:50:53+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-04-14T15:36:37+05:30",
            "lastAssignedAt": "2023-04-14T15:36:37+05:30",
            "origin": "INBOUND_CALL",
            "originId": null,
            "originRunId": "2e3f7aae-2a2d-446a-a5a2-7166a59df1cd",
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": null,
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "47a10d2b-40dc-45d9-b689-a312b755d29f",
            "createdAt": "2023-04-14T15:36:12+05:30",
            "updatedAt": "2023-07-06T23:50:53+05:30",
            "data": {
                "city": "Bangalore",
                "phone_number": "+919632115588",
                "lead_id": "LEAD-000330"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "paisapay.test.is.demo1@chakrahq.com",
            "entity": "customer",
            "record": "0c7a9aad-e114-4bc7-9fd5-521bc0f0ce0d",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:50:53+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-04-14T15:36:12+05:30",
            "lastAssignedAt": "2023-04-14T15:36:12+05:30",
            "origin": "INBOUND_CALL",
            "originId": null,
            "originRunId": "65c0bd56-c686-4370-a40d-6a5d4516658b",
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": {
                "c3ca87fa-96bb-4654-a929-95a15edf1eea": "b8003ccf-5104-4494-bcf6-2f0cadac3f76"
            },
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "2007053d-ca9c-4117-afb8-ab4d685c88c2",
            "createdAt": "2023-04-14T14:54:46+05:30",
            "updatedAt": "2023-07-06T23:56:04+05:30",
            "data": {
                "customer_name": "Ankit Demo",
                "loan_amount": 25000,
                "city": "Bangalore",
                "aadhar_card_id": "129012910111",
                "profession": "Private",
                "loan_reason": "Furniture",
                "phone_number": "+919977889988",
                "lead_id": "LEAD-000328"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "chakrabot.paisapay@chakrahq.com",
            "entity": "customer",
            "record": "1e662a5d-d9d2-4791-9533-b84f1bc3dbb8",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:56:04+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-04-14T14:54:46+05:30",
            "lastAssignedAt": "2023-04-14T14:54:46+05:30",
            "origin": null,
            "originId": null,
            "originRunId": null,
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": {
                "c3ca87fa-96bb-4654-a929-95a15edf1eea": "b8003ccf-5104-4494-bcf6-2f0cadac3f76"
            },
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "ced8ca29-9e4f-413e-b011-790e42b0eea6",
            "createdAt": "2023-04-12T15:54:57+05:30",
            "updatedAt": "2023-07-06T23:56:04+05:30",
            "data": {
                "customer_name": "pp",
                "city": "Bangalore",
                "phone_number": "+911234567899",
                "lead_id": "LEAD-000322"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "apikey.pp.landing.page",
            "entity": "customer",
            "record": "5411e30b-28d7-4777-949a-c4b8e2070e54",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:56:04+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": null,
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-04-12T15:54:58+05:30",
            "lastAssignedAt": "2023-04-12T15:54:58+05:30",
            "origin": "API",
            "originId": "/v1/ext/procedure/lead/process",
            "originRunId": null,
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": {
                "c3ca87fa-96bb-4654-a929-95a15edf1eea": "b8003ccf-5104-4494-bcf6-2f0cadac3f76"
            },
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        },
        {
            "id": "d0188d94-2d8a-4a90-bf2d-97119a00a2ba",
            "createdAt": "2023-04-12T12:51:47+05:30",
            "updatedAt": "2023-07-06T23:56:04+05:30",
            "data": {
                "customer_name": "Test user",
                "city": "Bangalore",
                "phone_number": "+913333333333",
                "lead_id": "LEAD-000321"
            },
            "meta": null,
            "isDeleted": false,
            "team": "paisapay",
            "procedure": "lead",
            "createdBy": "chakrabot.paisapay@chakrahq.com",
            "entity": "customer",
            "record": "a8ad314a-a71d-4f42-bd93-2b35c7d363bb",
            "state": "COULD_NOT_SPEAK",
            "assignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "status": "CANCELLED",
            "completedAt": null,
            "cancelledAt": "2023-07-06T23:56:04+05:30",
            "belongsTo": null,
            "derivedData": {
                "lead_score": 50,
                "credit_score": 550,
                "lead_priority": "P2"
            },
            "parentProcedure": null,
            "parentProcess": null,
            "nextActionAt": null,
            "primaryBooking": "59b22464-cc2e-46d5-92e4-5c7979321056",
            "firstAssignedTo": "paisapay.test.is.demo1@chakrahq.com",
            "firstAssignedAt": "2023-04-12T12:51:48+05:30",
            "lastAssignedAt": "2023-04-12T12:51:48+05:30",
            "origin": null,
            "originId": null,
            "originRunId": null,
            "lastEmailMessage": null,
            "lastEmailMessageAt": null,
            "primaryShipment": null,
            "primaryShipmentStatus": null,
            "primaryShipmentLastEventTs": null,
            "lastEmailMessageDirection": null,
            "contact": null,
            "company": null,
            "previousAssignedTo": null,
            "previousAssignedAt": null,
            "skills": {
                "c3ca87fa-96bb-4654-a929-95a15edf1eea": "b8003ccf-5104-4494-bcf6-2f0cadac3f76"
            },
            "stateChangedAt": null,
            "timeSpentInState": null,
            "processTemplate": null,
            "lastChatMessage": null,
            "lastChatMessageAt": null,
            "lastChatMessageDirection": null
        }
    ],
    "_meta": {
        "hasMore": true
    }
}
Modified at 2025-05-12 09:05:05
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